V3cuci Privacy Policy – Member Data Protection for Malaysia

1 Introduction

V3cuci takes seriously our responsibility to protect the privacy of every member who trusts our platform. This Privacy Policy is prepared to give you a clear and transparent overview of how we handle your personal information — from the moment you register through every time you use our services.

We believe privacy is not merely a legal obligation but a commitment we uphold in every operational decision we make. This policy is formulated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry best practices.

If you have any questions about how we handle your data, our Data Protection Officer (DPO) team is available via live chat or support email within the platform 24 hours a day.

2 Data We Collect

V3cuci only collects data that is strictly necessary to provide our services, ensure account security, and comply with legal requirements. The following are the categories of data we collect:

2.1 Information You Provide Directly

• Full name as stated on your official identification document.
• Malaysian identity card number (MyKad) or passport number.
• Date of birth for age verification.
• Active mobile phone number.
• A valid email address.
• Bank account or digital wallet details for deposit and withdrawal purposes.
• KYC supporting documents such as a copy of your MyKad or bank statement.

2.2 Information Collected Automatically

• Your IP address and network information when you access the platform.
• Device type, operating system, and web browser version used.
• Session log data including login time, logout time, and session duration.
• Gaming activity records, betting history, and financial transactions.
• General geolocation data based on IP address for regional verification.
• Cookie and tracking technology information as described in Section 5.

2.3 Information from Third-Party Sources

In certain cases, we may receive additional information from third-party identity verification providers, payment service providers, or relevant authorities for legal compliance and fraud prevention purposes.

3 How We Use Your Data

The information we collect is used responsibly for the following purposes only:

We will not use your data for any purpose beyond the list above without informing you in advance and, where necessary, obtaining your consent again.

4 Data Sharing with Third Parties

V3cuci does not sell your personal information to any party. However, we share data in the following limited situations:

• Service Providers: Technical partners such as payment gateway providers, KYC service providers, and server hosting providers that help run platform operations. All such partners are bound by strict data protection agreements.
• Game Providers: Minimum necessary information is shared with third-party game providers to give you access to their games on the v3cuci platform.
• Authorities: We may be required to disclose data to government authorities, law enforcement bodies, or courts when mandated by Malaysian law.
• Business Transfers: If v3cuci is involved in any acquisition or merger, your data may be transferred as part of the business assets, subject to equivalent privacy protections.

5 Cookies & Tracking Technologies

V3cuci uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how our platform is used. There are three types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled as the platform will not function without them.
• Performance Cookies: Helps us understand how users interact with the platform so we can improve the user experience. Data collected is anonymized.
• Functional Cookies: Saves your preferences such as language, display settings, and login details for your convenience.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some parts of the v3cuci platform.

6 Data Security

Protecting your data from unauthorized access, loss, or disclosure is v3cuci's top priority. Our security measures include:

• 256-bit SSL encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data stored in the database using industry-standard encryption algorithms.
• Two-factor authentication (2FA) is available for all member accounts.
• 24/7 continuous security monitoring with real-time threat detection.
• Regular penetration testing by independent security experts.
• Strict internal access controls — only staff who need it can access user data.
• Regular data backups to ensure service continuity.

While we apply high-grade security measures, no system can be guaranteed 100% secure. We encourage you to take precautions as well, such as using a strong password and never sharing your login credentials with anyone.

7 Data Retention Period

V3cuci only retains your data for as long as it is needed for the purposes stated in this policy or as required by Malaysian law. Generally:

• Active account data: Retained for as long as your account is active and for the required period following account closure.
• Financial transaction records: Retained for a minimum of 7 years in line with Malaysia's financial and tax regulatory requirements.
• KYC documents: Retained for the period stipulated by anti-money laundering (AML) legal compliance requirements.
• System and security logs: Retained for 12 months for security investigation purposes if required.
• Marketing data: Retained until you withdraw consent or close your account.

Once the retention period expires, your data will be securely deleted or anonymised in accordance with established procedures.

8 Your Rights

As a v3cuci member, you have the following rights regarding your personal data under Malaysia's PDPA: